Terms and Conditions
Terms and Conditions
Article 1. Introduction and Definitions
LCPackagingshop.co.uk is operated by LC Packaging UK Ltd. Throughout these Terms of Service and throughout the webshop, the terms “we”, “us”, “our” and “the company” refer to LC Packaging UK Ltd. The term "customer" is understood to mean: the person with whom LC Packaging UK Ltd. concludes or has concluded an agreement. LC Packaging UK Ltd. offers this webshop, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our webshop. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the webshop or use any services.
Any new features or tools which are added to the current webshop shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our webshop. It is your responsibility to check this page periodically for changes. Your continued use of or access to the webshop following the posting of any changes constitutes acceptance of those changes.
LCPackaging.co.uk is hosted on Shopify Inc. Shopify provides us with the online e-commerce platform that allows us to sell our products and services to you.
Article 2. Applicability
These terms and conditions apply to every transaction between the company and the customer and all obligations arising therefrom. The applicability of the customer's general terms and conditions is explicitly rejected.
Article 3. Online Store Terms
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
We reserve the right to refuse service to anyone for any reason at any time.
Article 4. Modifications to the Service and Prices
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
Article 5. Products
Certain products may be available exclusively online through the website. These products may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colours and images of our products that appear in the webshop. We cannot guarantee that your computer monitor's display of any colour will be accurate.
We reserve the right, to limit the sales of our products to any geographic region or jurisdiction. We reserve the right to limit the quantities of any products that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue the sale of any product at any time.
Article 6. Delivery
6.1The customer is obliged to accept delivery of all items purchased at the time at stipulated by the company or the shipping agent. If the customer does not fully and/or punctually accept delivery of the purchased items or is negligent in the provision of information or instructions necessary for (punctual) delivery, the items will be stored at the cost and risk of the customer.
6.2 Delivery is regarded as having taken place on the acceptance of the goods by the customer, or, in the event of despatch by means of a shipping agent, on the handing over of the goods to the shipping agent.
6.3 The company is permitted to supply the items which have been purchased in partial quantities.
Article 7. Delivery Time
7.1 The stated delivery time serves as an indication and is not a strict deadline. Exceeding the delivery time does not entitle the customer to cancel the order or the receipt of a shipment or to refuse part of a shipment, nor does it oblige the company to effect any compensation to the customer.
7.2 The company is entitled to adjust an agreed time, if and insofar as the customer remains in default in respect of furnishing information required by the company for the carrying out of the order.
Article 8. Quality
8.1 The items need to have the attributes that have been described in the webshop. However, no rights can be derived from this description (see also our Disclaimer). The company does not warrant for any other characteristic of the sold goods than the characteristics described in the webshop.
8.2 If the items sold are intended for any special use which brings with it special risks or quality requirements, the customer must make this explicitly known to the company in advance and this special use needs to be documented in writing within the agreement, failing which normal usage is assumed.
Article 9. Changes in the goods to be delivered
The company is authorised to deliver goods that deviate from what has been agreed if it concerns changes in the goods to be delivered, the packaging or the accompanying documentation that is required to comply with the legal requirements. The company will inform the customer about this prior to delivery.
Article 10. Tolerance
In respect of supply of packaging materials, the company shall be regarded as having fulfilled its obligations if the specifications of the supplied materials remain within the tolerances listed in Article 24. In the event of infraction of the listed tolerances, minor deviations in colour, thickness, quality, dimensions and other similar data shall only be considered as defaults if the customer can demonstrate that the deviation detracts from the functionality of the items sold.
Article 11. Cancellation of the Order
11.1 If circumstances occur with regard to people and/or material which the company uses or has obligated itself to use in the performance of the order, which are of such a nature that the execution of the order becomes impossible or alternatively so burdensome and/or disproportionately expensive, that fulfilment of the order can no longer be reasonably required, the company is entitled to cancel the order.
11.2 We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we will attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
Article 12. Accuracy of Purchase and Account Information
You agree to provide current, complete and accurate purchase and account information for all purchases made at our webshop.
Article 13. Personal Information
Article 14. Defects and Time Limit for lodging Complaints
14.1 On delivery - or as soon as possible thereafter - the customer is to (have) inspect(ed) the purchased items. In so doing, the customer must check to ensure that what has been supplied corresponds with the order, namely:
- Whether the correct items have been supplied;
- Whether the items supplied correspond in terms of quantity with what has been ordered;
- Whether the items supplied match the attributes that have been described in the webshop.
14.2 If visible defects or shortfalls are discovered, the customer must notify the company of these within 24 hours after receipt. An unwritten notification needs to be confirmed in writing by the customer within three days after receipt of the items by the customer. Additionally, the customer, or alternatively the person who receives the items for or on behalf of the customer, upon receiving the items, is to record on the transport documentation which accompanies the items a written description of the defect or shortfall found as confirmation that the complaint existed at the time of delivery of the items. The customer is to carefully keep the items complained of in such a way that loss of quality or quantity is prevented.
14.3 The company must be notified of non-visible defects in writing by the customer within 7 days after discovery, but no later than within 14 days of delivery. Every right to compensation for damage in respect of non-visible defects expires after 14 days, which period commences on the day of delivery.
14.4 If it is found that an item is defective and a complaint has been lodged on the matter in a timely fashion, it shall be at the company's discretion to either replace the item or to ensure that the item is repaired, or alternatively to pay the customer compensation in lieu thereof. If the company replaces the item, the customer shall be obliged to return the replaced item to the company and grant the company ownership thereof, unless the company indicates otherwise.
Article 16. Liability
16.1 The company is not liable for any damage suffered by the customer, including, but not limited to material damage, loss of time and loss of profit, as a consequence of failed, unpunctual or inferior processing and handling of the order, unless the customer proves that the damage is an immediate result of intentional act or gross negligence of the company.
16.2 If the company is liable, the quantum of the damages to be paid by it is in all cases limited to the maximum purchase price of the item supplied, to which the claim for damage relates, with a maximum of €100,000.00. In any event, the company's liability shall never exceed the amount of the payment from its insurer, where applicable.
16.3 If the company receives a claim by a third party for compensation for damages caused by or in relation to the items supplied by the company to the customer, the customer shall indemnify the company at first demand.
Article 17. Force majeure
17.1 Force majeure shall be understood to mean all outside causes, whether foreseen or unforeseen, which were outside of the company's control and which impede fulfillment of the commitment. Included in this are:
- Strikes in companies other than LC Packaging UK Ltd.;
- Wildcat strikes or political strikes affecting the business of the company;
- A general lack of required raw materials and other matters or services required in order to fulfill the agreed obligation;
- Unforeseeable stagnation experienced by suppliers or other third parties upon whom the company is dependent and general transport problems.
17.2 The company also has the right to plead force majeure if the circumstance which impedes (further) fulfillment commences after the company ought to have fulfilled its commitment.
17.3 During force majeure, supply and other obligations of the company are suspended. If the period within which the fulfillment of obligations by the company by virtue of force majeure lasts longer than eight weeks, both parties may dissolve the order, without any obligation to pay damages in that event.
17.4 If, at the time of commencement of the force majeure, the company has already partially met its obligations, or can only partially fulfill its obligations, it is entitled to consider the portion already supplied or, as the case may be, capable of being supplied, as being paid. This does not apply if the part already supplied or, as the case may be, capable of being supplied has no independent value.
SECTION 18. Lapse
18.1 Notwithstanding the stipulations in Article 14, all claims on the company lapse after a period of 1 year.
18.2 The aforementioned lapse period begins on the day following the day on which the claim becomes payable, or in the alternative the day after the day on which the customer became aware of the damage.
Article 19. Applicable law
19.1 UK law is exclusively applicable to all offers of the company and to every agreement between the company and the customer.
19.2 The applicability of the 1980 Vienna Purchasing Treaty (United Nations Convention on Contracts for the International Sale of Goods) is explicitly excluded.
Article 20. Severability
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
Article 21. Disputes
All disputes between the company and the customer will be put before the competent judge in the UK. However, the company remains entitled to summon the customer to appear before the competent judge according to the law or the applicable international law.
Article 22. Electronic communication
22.1 During the execution of the order, the customer and the company can communicate with each other through electronic communication applications and/or use electronic storage (such as cloud applications). Unless otherwise agreed in writing, the parties may assume that sending correctly addressed faxes, emails (including e-mails sent over the internet) and voicemail messages regardless of whether they contain confidential information or documents relating to the assignment, is mutually accepted. The same applies to other means of communication used or accepted by the other party.
22.2 The company is not liable to the customer for damage resulting from the use of electronic means of communication, networks, applications, electronic storage, or other systems including - but not limited to - damage due to non-delivery or delay related in delivering electronic communications, omissions, distortions, interception or manipulation of electronic communications by third parties or by software / equipment used for sending, receiving or processing electronic communications, transmission of viruses and failure or failure of the telecommunications network or other electronic communication required resources, except insofar as the damage is the result of intent or gross negligence. The foregoing also applies to the use of the company in its contacts with third parties.
22.3 In addition to the previous paragraph, the company accepts no liability for any damage caused by or in connection with the electronic transfer of documents.
22.4 Both the customer and the company shall do everything that can reasonably be expected of each of them to do or omit to prevent the occurrence of the aforementioned risks.
22.5 The data extracts from the computer systems of the sender provide compelling evidence of (the contents of) the electronic communication sent by the sender until the counter-evidence has been delivered by the recipient.
Article 23. Protection of Personal Data (GDPR)
23.1 The customer agrees that the company can process confidential information and personal data concerning the buyer and / or persons (formerly) working at, or for, or connected with, the customer, and / or its clients or third parties within the framework of (i) an assignment by the customer to the company, (ii) compliance with a legal obligation, (iii) optimization of the service and (iv) internal business purposes. Processing in this context also includes the sharing of this data with other LC Packaging business units and with parties involved in the execution of the assignment.
23.2 The customer warrants that the personal data provided by him / her from the company may be processed by the company and indemnifies the company for all damage suffered in connection with third-party claims with respect to non-compliance with applicable national and foreign law - and regulations on the protection of personal data.
23.3 The company will take appropriate measures to protect the personal data from the customer.
23.4 Processing of personal data by the company takes place in accordance with applicable (inter) national knowledge (professional) regulations in the field of the protection of personal data.
Article 24. Deviations
Unless agreed in writing, the following deviations are permitted:
Agriculture packaging up to and including 50 kg
- Length +/- 5%
- Width +/- 5%
- Height +/- 5%
Weight +/- 10%
Unit of supply per format +/- 10%
If quantum requirements are stricter, the price is increased by 10%.
- Inside size length (cm) 79,0 cm +2.0 / -2.0 cm
- Inside size width(cm) 95,0 cm +2.0 / -2.0 cm
- Inside size height (cm) 75,0 cm +2.0 / -2.0 cm
Weight +/- 5%
Unit of supply per format +/- 5%
If quantum requirements are stricter, the price is increased by 10%.
Article 25. Disclaimer
The information on LCPackagingshop.co.uk is composed and maintained by LC Packaging UK Ltd. with constant care and attention. However, errors cannot always be prevented. No rights can therefore be derived from the information provided in the webshop in any way. LC Packaging UK Ltd. will not accept any liability for damage that arises from the use of the webshop in any way or from the incompleteness and/or inaccuracy of the information provided in the webshop and/or damages as a result of the (temporary) unavailability of the webshop.
LCPackagingshop.co.uk may use references and/or hyperlinks to other websites that are not managed by LC Packaging UK Ltd. These are included for the information of the users and were selected in good faith for the target groups. We will give no guarantee and do not accept any liability in relation to the content, the use and the availability of such websites.
LC Packaging UK Ltd. will not guarantee that the e-mails or other electronic messages that are addressed to us via LCPackagingshop.co.uk will be received and processed in time. We do not accept any liability for the consequences of the late receipt or processing of e-mails or other electronic messages that are addressed to us via LCPackagingshop.co.uk.
Intellectual property rights
All intellectual property rights, including but not limited to copyright, trademark rights and database rights to the information, text, images, logos, photographs and illustrations on LCPackagingshop.co.uk and to the layout and design of the webshop belong to LC Packaging UK Ltd. and/or its licensors. The reproduction and publication of (parts of) the contents of this website for non-personal use, in whatever form and by whatever means, is not permitted without the prior written permission of LC Packaging UK Ltd.
The use of a hyperlink to (any page on) LCPackagingshop.co.uk is allowed with the written permission of LC Packaging UK Ltd. We will not authorise the use of a hyperlink if the contents, image or reputation of the guest site is not in keeping with the name and reputation of LC Packaging UK Ltd., its services, products or the contents of this webshop, at the discretion of LC Packaging UK Ltd.
Article 26. Company details
LC Packaging UK Ltd.
Bridge Road, Long Sutton
Lincolnshire PE12 9EF
T +44 1406 36 2511